E.piphany releases upgrade


E.piphany has released its first major product upgrade in more than a year, including new navigation tools that make customer information readily available to salespeople.

The new release also allows customers to pick up where they left off with a company's call centre agent after entering information at the company's self-service Web site. This will reduce the need to repeat information they'd provided elsewhere.

E.piphany built the release using Java 2 Enterprise Edition programming language.

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