IDC predicts robust growth for cross-language support applications

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The worldwide e-business globalization support applications market will increase at 48.7% from $74.4 billion in 2000 to over $540 billion in 2005, according to IDC. And cross-language software revenues will increase by 28.7% from $67.3 billion in 2000 to $237.5 billion by 2005.

"In the near future, the requirement for web business globalization, combined with the increased functionality and maturity of web-oriented solutions, will drive this anticipated market growth," said Steve McClure, vice president for IDC's speech and natural language software program.

"By 2005, less than 25% of web users will live in the United Sates and over 70% will speak a primary language other than English. This shift is leading businesses to examine ways either to provide multilingual services using fully automated processes or to augment human service providers such as call center agents by using natural language processing software."

The continued growth of the global economy, the shortage of human translators and the advanced development of computers are factors that will enhance growth in the forecast period for both the e-business globalization support applications and cross-language software markets.

About IDC
IDC delivers dependable, high-impact insights and advice on the future of e-business, the Internet, and technology. It provides global research with local content through more than 600 analysts in 43 countries worldwide. The company is a division of IDG.

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