Magic Software Enterprises has won a Product of the Year 2000 Award for its eService web-based customer management solution. According to Customer [email protected] Solutions magazine, eService embodies the latest “technological evolution and application refinements”.
“It is one of only a small handful of products to successfully address the selling complexities of business-to-business, multichannel/multimedia interaction, and call logging and monitoring,” said Richard Tehrani, president and group publisher of Customer [email protected] Solutions.
Some of the organizations that have implemented eService include Orad Virtual Studios (Israel), Philips (UK), Marconi Mobile (UK), Simoco (UK), Baltimore Country Schools (US), Leroy Merlin (France) and San Joan Hospital (Spain).
About Customer [email protected] Solutions
Customer [email protected] Solutions is a product of Technology Marketing Corporation (TMC), a publishing company founded in 1972 by Nadji Tehrani. In 1982, Customer [email protected] Solutions magazine debuted under the name Telemarketing, later evolving to [email protected] Center CRM Solutions and, in December 2000, to Customer [email protected] Solutions.
About Magic Software Enterprises
Magic is a member of the Formula Group and develops technology that can is available in approximately 50 countries. The Company’s North American subsidiary is located at 1642 Kaiser Avenue, Irvine, Calif., USA.