NCR PARTNERS USER CONFERENCE NEWS ROUND-UP

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News highlights from the NCR Partners User Conference at Orlando, Florida – October 14-18th,2001

Teradata Introduces Financial Management Solution to Assist CFO’s to Meet New Economic Challenges

Teradata CRM Announces Alliance With Cap Gemini Ernst & Young for Joint Analytical Solution

Teradata to offer Peppers and Rogers Group Consulting Services as Part of CRM Implementation

Teradata and Boeing Autometric Announce Alliance for New Geospatial Tool for Analytical CRM

Hummingbird Optimises and Accelerates Data Loading Process for Teradata Warehouses

Teradata and Ab Initio Assist Businesses In Consolidating Costly Data Marts Into Centralised Warehouses

Teradata Announces Logical Data Model for Travel

Teradata Introduces First CRM Solution to Specifically

Target Core Deposit Retention at Financial Institutions

Teradata Launches Web-Enabled University Network to Support University Professors

Teradata Introduces Financial Management Solution to Assist CFO’s to Meet New Economic Challenges

To help executives meet today’s challenges head-on, Teradata, a division of NCR Corporation (NYSE: NCR), today introduced the Teradata Financial Management solution. Leveraging the power of the Teradata warehouse, Teradata Financial Management empowers chief financial officers to quickly understand financial results, identify trends and take action to drive business growth and profitability.

Built from a detailed level of data, not summarised data that can be misleading, Teradata Financial Management enables the chief financial officer to gain a better understanding of profitability across a variety of dimensions, as well as to improve the management of receivables, inventory and expenses. It allows a company to manage the business using instantly available information, while reducing the time and effort required to close the books each quarter.

Teradata CRM Announces Alliance With Cap Gemini Ernst & Young for Joint Analytical Solution

Teradata, a division of NCR Corporation (NYSE: NCR), announced that its customer relationship management (CRM) division will serve as a preferred analytical technology partner for Cap Gemini Ernst & Young U.S. LLC’s CRM practice in North America. The agreement is designed to make CRM applications smarter across all customer touchpoints through the combination of Teradata’s award-winning analytical CRM solution and Cap Gemini Ernst & Young’s industry-leading integration skills and strong CRM practice.

Cap Gemini Ernst & Young, one of the leading CRM

integrators in the world with over 3,500 CRM practitioners globally, will partner with Teradata to further expand their joint service delivery capabilities, augment their reach across all industry sectors, and provide necessary flexibility for anticipated growth in the analytical CRM space.

Teradata to offer Pepers and Rogers Group Consulting Services as Part of CRM Implementation

Teradata, a division of NCR Corporation (NYSE: NCR), announced today that Peppers and Rogers Group, the renowned management consulting firm that specialises in customer-based business strategies, will provide its consulting offerings as part of the Teradata customer relationship management (CRM) division’s implementation services. Peppers and Rogers Group will provide strategic support for any Teradata customer or prospect who has concerns regarding return-on-investment (ROI), ease of adoption, CRM-readiness or simply wants to jump-start an existing CRM implementation effort.

“In this new economy, it has become of the utmost importance to companies to see maximum business benefit in the shortest amount of time,” said Peter Heffring, president of the Teradata CRM division. “By combining our best-of-breed analytical CRM solution with the CRM knowledge and consulting expertise of Peppers and Rogers Group, we can offer companies the tools they need to achieve the quickest path to return on their investment.”

Teradata and Boeing Autometric Offer Geospatial Tool to Uncover New Clues About Customer Buying Behavior

Teradata, a division of NCR Corporation (NYSE: NCR), announced an alliance with Boeing Autometric (NYSE: BA) to offer new data management software, Spatial Query Server(SQS), which enables the use of corporate data to uncover clues about customer buying behavior. When coupled with the powerful Teradata® database engine, SQS enables businesses to retrieve, organise and analyse geographic data and other customer information to better understand customers and act accordingly. Initial shipments will begin in the second quarter 2002.

With the clues uncovered by SQS, companies can better solve complex business problems such as product pricing, customer segmentation, propensity to buy, sales forecasting and fraud detection. Businesses may use geospatial data to design marketing campaigns targeted to homes in a five-mile radius of a retail store. A real estate agent may use the information to assist homebuyers looking for a house on a quiet street. This intelligence can empower businesses to build profitable relationships that drive corporate growth.

Hummingbird Optimises and Accelerates Data Loading Process for Teradata Warehouses

Teradata, a division of NCR Corporation (NYSE: NCR), announced that it is broadening the level of integration of its products with Hummingbird Ltd. (Nasdaq: HUMC; TSE: HUM), a leading global enterprise software company, on the basis of significant enhancements to its Genio Suite.
These enhancements will enable Teradata customers to maximise the value of their data warehousing investments by moving data more quickly, efficiently and seamlessly from any data source to the Teradata warehouse. Hummingbird will support Teradata’s customers with Genio Suite™ 5.0, a powerful data exchange solution, which represents the first extract, transform and load (ETL) tool to support Teradata’s TPump loader and is among the first to offer in-memory streaming of data into all the Teradata loaders.

Teradata and Ab Initio Assist Businesses To Consolidate Costly Data Marts Into Centralised Warehouses.

Teradata, a division of NCR Corporation (NYSE: NCR), announced that it has entered into an agreement with Ab Initio Software Corporation. Ab Initio’s CoOperating System quickly moves, transforms and integrates data from multiple, disparate data sources into centralised Teradata warehouses, where the information supports instant decision-making, enabling businesses to both save money and promote growth. Ab Initio is an integral part of Teradata’s data warehousing strategy to help businesses consolidate multiple, costly data marts into a centralised enterprise warehouse. Quick access to relevant data can make or break a company’s competitive position in the market.

Teradata Announces Logical Data Model for Travel

Teradata, a division of NCR Corporation (NYSE: NCR), has introduced the Teradata® Travel Logical Data Model (LDM) 1.0 to assist airline, travel agency, bus, rail, cruise line, lodging and car rental companies in creating an architectural blueprint of the information requirements for a Teradata® warehouse prior to implementation. An integrated, subject-oriented base of strategic business information, the Teradata Travel LDM offers a single view of the customer experience to employees across an enterprise.

Teradata has created the Travel LDM based on extensive knowledge in designing and implementing hundreds of logical data models for companies in multiple industries. By graphically depicting the information requirements and their relationship to one another, the Teradata Travel LDM 1.0 helps users visualise how information is organised within the data warehouse environment. This creates stability in the data warehouse, reduces overall development time, increases speed to market and eliminates the risk of costly redesigns in the future.

Teradata Introduces First CRM Solution to Specifically Target Core Deposit Retention
at Financial Institutions

Teradata, a division of NCR Corporation (NYSE: NCR), and Cohen Brown Management Group, Inc. (CBMG), introduced Retention Manager, the first customer relationship management (CRM) solution to utilise a combination of technology with consulting and behavioural training services to address core deposit growth and retention.

Teradata and Cohen Brown successfully used the technology and consulting services currently employed by Retention Manager to assist one of Australia’s leading financial institutions to achieve its growth objective. Within the initial phase of operation, April 1999 to November 2000, the bank generated approximately A $400 million in additional revenue. Today, the bank deploys the technology in its business leads program and, in the first six months of its 2001 fiscal year, generated over 570,000 new leads, resulting in A$4.4 billion of new loans.

Teradata Launches Web-Enabled University Network to Support University Professors

Teradata, a division of NCR Corporation (NYSE: NCR), announced the launch of the Teradata University Network, a comprehensive on-line educational resource for global university professors who teach classes on data warehousing, database management and other related technology courses. Professors will have access to a comprehensive on-line learning community that includes a library with course syllabi, white papers, presentations and case studies. The academic message board allows professors to communicate with colleagues on specific topics of interest and the chat rooms offer hosted chats on technology topics. A range of virtual classes are also available via recorded webcasts.

“Teradata University Network on-line learning has been designed by professors to meet the specialised academic needs of professors,” said Dr. Hugh Watson, chair of the Department of Management Information Systems, University of Georgia, and senior director for Teradata University Network. “Data warehouse technology and supporting business applications, such as customer relationship management (CRM), are changing the way companies do business. It is critical that MIS professors keep current so they can design curriculum and materials that teach our students about the powerful, enabling technologies.”

About Teradata Division
Teradata, a division of NCR Corporation, offers powerful analytical solutions that help businesses drive growth. Teradata solutions include the Teradata database, and analytical applications for customer relationship management, operations and financial management, business performance management and e-business. To learn more about Teradata Division and its solutions, go to www.Teradata.com

About NCR Corporation
NCR Corporation (NYSE: NCR) is a leader in providing Relationship Technology solutions to customers worldwide. NCR’s Relationship Technology solutions include the Teradatadatabase and analytical applications such as customer relationship management (CRM) and demand chain management, store automation systems and automated teller machines (ATMs). The company’s business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete line of consumable and media products, and leading edge hardware technology. NCR employs 33,300 in more than 100 countries, and is a component stock of the Standard & Poor’s 500 Index. More information about NCR and its solutions may be found at www.ncr.com.

NCR and Teradata are trademarks or registered trademarks of NCR Corporation in the United States and other countries.

CRM NCR: 23 October 2001
Categories: PressZONE

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