Smart systems to change the way we conduct business

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A smart system diagnoses coronary artery disease. An intelligent highway catches speeders without the involvement of police. A robot is taught to develop a mind of its own.

These are all examples of how the recent surge in the development of intelligent technology may affect our everyday lives, according to a new research report* from Computer Sciences Corporation (CSC).

The report offers a view of what is available now and what we can expect in the future. Examples range from the mundane to developments that border on science fiction. CSC, which has long deployed solutions using artificial intelligence, produced the report to give a better perspective for decisions regarding smart systems.

The report sums up nearly a year of research and interviews by CSC’s Leading Edge Forum (LEF). The forum, comprised of leading technologists, provides a CSC point of view on the technology marketplace and serves as a focal point for stimulating technology thought leadership, innovation and collaboration.

Smart systems are comprised of complex technologies. To help organizations better understand and choose the best system to address their problems, the report introduces the concept of “smart quotients” (SQs). The SQs – inferring, adapting, sensing, learning and anticipating – describe the attributes of software systems in much the same way that scientists describe living systems.

For example, inferring systems take 'smarts' to the next level, beyond sensing, by drawing conclusions from rules and observations. Inferring is essential for any intelligent entity and is akin to man’s ability to see smoke and infer that fire is nearby. It may seem counterintuitive, but domains such as mathematical logic, chemical compounds and demographics are easy to capture and represent through a system, whereas acquiring common sense is an enormous challenge.

The technologies that underpin the five SQs will fundamentally change the way we live and conduct business. Smart systems will become our skilled assistants, adapting to us as needed and – over time – merging and disappearing into everyday life. This change will not come overnight. However, continuing innovation and technology advances will help today’s smart systems overcome their limitations.

The LEF’s investigation of smart technology stems from its earlier report, The Era of Digital Disruptions, in which smart environments, human-computer connections and miniaturization were identified as three of 10 “disruptive” technologies that would have profound implications in the near future for businesses, governments and individuals.

* Get Smart: How Intelligent Technology Will Enhance Our World

About Computer Sciences Corporation
CSC helps clients in industry and government achieve strategic and operational results through the use of technology. With nearly 68,000 employees worldwide, the company had revenues of $10.8 billion for the 12 months ended June 29, 2001. It is headquartered in El Segundo, California.

Computer Sciences Corporation

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