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a Sift Media publication
RightNow CMO: "Nobody wants to hear about CRM anymore"
Marketers struggling with changing customer expectations - study
UK set for "most comprehensive" online ad regulation in the world
Jennifer Kirkby: How can we crack consistent customer experience?
Dell expert shares secrets to its social media success
How to build a better customer service culture in your business
Can SMS banking improve plunging satisfaction levels?
Social media used for marketing, not customer engagement
The top 4 reasons why CRM systems fail
It is often assumed that a CRM system goes hand in hand with stimulating growth and achieving success. This explains precisely why billions of companies world-wide have sought after finding a CRM solution that’s right for their business. However, according to noted research institute, Gartner Inc., anywhere between 50-80% of CRM implementations fail.
Luxor CRM: We put the "SaaS" in your business
The beginner's guide to pay-per-click advertising