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4-07-2008 Supermarkets in the dock for CSR strategies
3-07-2008 Bridging the trust gap: The new thinking on customer lifestage and lifestyle
2-07-2008 Business intelligence on-demand: Lucid analytics for a new era?
2-07-2008 Heads in the Cloud at Structure 08 with Salesforce.com and NetSuite
2-07-2008
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Six tips for mobile CRM success
30-06-2008 Who owns business intelligence?
30-06-2008 Video voxpop: Who gives great customer service?
30-06-2008 The secret to effective multichannel campaign marketing
26-06-2008 Special Report: Oracle "not running out of gas"
25-06-2008 The Starbucks customer experience: A work in progress
25-06-2008 Why customer service demands a multichannel strategy
24-06-2008 Customer data routinely abused by marketers
23-06-2008 Credit-crunched customers get more demanding
23-06-2008 How to maximise CRM ROI
23-06-2008 Access all areas: Top tools for content management
20-06-2008
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Mapping out the future of location-based advertising?
19-06-2008 Online marketing: Back to basics
18-06-2008 NetSuite takes the fight to SAP's backyard
17-06-2008 Oracle preps first social CRM offering for Enterprise 2.0
17-06-2008 Data goes open source
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