mplsystems, the contact centre technology company, is delighted to announce that intelligentContact (iContact) has been voted by customers and end-users into the top 10 of Call Centre Helper’s 'Top 25 Contact Centre Technology Products of 2011'.
Paul White, CEO of mplsystems: “We are delighted that so many of our clients voted for us in the 2011 Awards. I’d like to thank everyone who took the time to provide this valuable feedback on intelligentContact.”
Some of the voters’ comments on iContact include:
“Does what it says on the tin! Great unified messaging solution; increases visibility and productivity.”
“All encompassing, extremely functional, robust, user friendly product.”
“It has transformed the way we handle leads (email and telephone) and lead to an increase in productivity and sales.”
“mplsystems have adapted the product for us with our very specialist needs which includes a number of post call-centre developments.”
The 2011 Awards received the biggest response in the awards’ history, making them the most impartial yet.
