Personalisation and the Importance of CX for Retailers

CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud

Loyalty ManagementInsights

Published: July 30, 2021

William Smith

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In this session we discuss the following:

  • Why personalisation is so important for retailers
  • The kinds of change the pandemic has brought to the industry
  • The technologies most important to the future of customer experience in retail

If you’re looking for more information on this topic visit Adobe.

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