Senator proposes tax on offshore call centres
A US Senator plans to introduce a bill to tax offshore call centres in a protectionist bid to prevent "the outsourcing of American jobs".
The legislation put forward by Senator Charles Schumer, a Democrat from New York who is chairman of the Refugees and Border Security subcommittee, would impose a $0.25 excise tax on any customer service query that originated in the US, but was referred on to personnel working in a foreign location.
Companies would also need to inform customers about where the call was answered and where their personal information was being kept. They would also be required to publicly disclose how many customer calls they received and how many were sent overseas in their quarterly and annual reports as well as to certify that they were adhering to the new regulations or face penalties.
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