Analytics firm FirstRain unveils customer intelligence tool Performinator

Analytics firm FirstRain unveils customer intelligence tool Performinator

B2B analytics firm FirstRain has launched Performinator, an intelligence tool that delivers customer insight to sales and marketing staff.

Due to be launched at Salesforce.com’s Dreamforce conference next week, the solution delivers information about a company’s top customers and the markets they sell into which can be accessed from within an existing CRM system and/or social enterprise platform.

The tool’s standard offering comprises three modules:

  • Personal Intelligence Carousel sits on the home page of social enterprise platforms and allows firms to  view and share customer intelligence

  • Market Landscape provides a detailed view of influential companies, markets and competitors

  • Account Snapshot delivers a brief on any company within the CRM system

FirstRain CEO Penny Herscher said: “FirstRain Performinator is a customer intelligence solution that’s so easy and so well tuned to your company’s strategy that for the first time, everyone on your team can understand your customers’ businesses as deeply as your superstars do.” 

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