hello i am a 21 student, i have developed a web-based application for handheld pcs, in order to permit to my company's technicians to have wireless real-time data (about our customers and their requests) everywhere.
I'm writing my thesis about CRM Mobile.
any comment about the integration of handheld devices and CRM?
greetings from italy.
Francesco De Togni
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Comments
PocketPC & web-based CRM
I also recently developed a web-based CRM solution for the PocketPC. In short, we now allow customers to access our web-based CRM application via an internet connected desktop, laptop, and now a PocketPC.
One of the biggest limitations i encountered in developing this was the lack of CSS and client-side jscript; Kinda like doing web-app programming in haiku-mode.
However, with the release of Windows Mobile 2003, the new version of Pocket Internet Explorer (PIE) no longer has many of these limitations. This alone will boost the whole PocketPC-crm front dramatically.
Robert Adamsradams@satuit.com
PocketPC & web-based CRM
I also recently developed a web-based CRM solution for the PocketPC. In short, we now allow customers to access our web-based CRM application via an internet connected desktop, laptop, and now a PocketPC.
One of the biggest limitations i encountered in developing this was the lack of CSS and client-side jscript; Kinda like doing web-app programming in haiku-mode.
However, with the release of Windows Mobile 2003, the new version of Pocket Internet Explorer (PIE) no longer has many of these limitations. This alone will boost the whole PocketPC-crm front dramatically.
Robert Adamsradams@satuit.com