- The market for business intelligence is growing
- This growth has partly been driven by BI vendor consolidation
- Vendor consolidation has had several repercussions for customers
- Gartner expects has highlighted several trends that will characterise the BI sector in the coming years
- The real costs of business intelligence can sometimes be hidden
The two minute CRM guide to: business intelligence
Posted by Neil Davey in Customer intelligence on Mon, 29/06/2009 - 11:04
In the first of a new series of articles collating information on a range of key CRM topics from the extensive MyCustomer.com archive, we round up everything you need to know about business intelligence and customer relationship management.
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