Open source CRM set to go mainstream

  • Open source CRM is on the rise
  • No religious wars between open source and commercial
  • Big name brands are adopting open source CRM

The lack of upfront license payment is boosting the adoption of open source software but quality issues still abound, says a new report, hampering further growth.

 

Open source CRM is approaching a tipping point for mainstream adoption, according to new research from International Data Corporation (IDC).

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