How do you add social media into the marketing communications mix?

  • The starting point for planning any social media engagement is to go back to the basics
  • Social media definitely opens up a wealth of communication opportunities
  • Create ‘ambassadors’ for your business operating in cyberspace
  • Checking and responding to your discussion groups or other online forums simply needs to be built into the working day
  • Devise a centralised system for publishing content to social networking sites

With social media increasingly becoming part of the marketing mix, David Holt provides a comprehensive guide to the opportunities and issues to keep in mind when planning social media engagement.

 

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