Marketers embracing cross-channel campaigns but struggling with integration
Although the vast majority of UK marketers are embracing the concept of cross-channel marketing campaigns, a mere 4% are producing truly integrated ones today.
According to a survey undertaken by marketing software provider Responsys, a huge 96% of marketers are either undertaking cross-channel campaigns now or intend to over the next 12 months. Respondents defined such channels as email, mobile, social and the web and three quarters believed that their job description currently included responsibility for all four areas.
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