Will social search take hold and redefine the nature of marketing, ecommerce and the digital customer experience?

Advertisers who choose paid search are likely to see a better return on their investment this year, a new report suggests.

Four out of ten of the UK’s biggest online retailers fail basic customer friendliness tests when it comes to their privacy policies and don’t comply with new EU Data Protection legislation.

The rise of cross-channel marketing helped to fuel growth in email, propelling the UK market for email marketing platforms and services to a value of £388 million in 2011.

Social network Facebook is to offer £4.2m worth of free advertising to small businesses across Europe.

What's wrong with marketing?! Danyl Bosomworth explains and shares five ways to start your brand revolution in 2012.

MyCustomer.com is pleased to offer members a 10% discount from an upcoming social media analytics workshop in London.

Stefan Boyle explains how to build relationships with your clients and prospects and why adding value should be a vital component of your marketing.

Scepticism of the benefits of social advertising means that a significant number of UK marketers have no social advertising plans.

CRM guru Paul Greenberg tells MyCustomer.com about his predictions for the world of CRM.