
Two thirds (66%) of marketers working for companies with an annual turnover of more than $100m believe social media is “integral to business strategy” whilst 67% agree its “integral to their marketing mix”.
That’s according to the sixth quarterly Digital Intelligence Briefing by Adobe and Econsultancy, which surveyed more than 650 digital marketers.
Additionally, the report found that just 22% of those surveyed claimed they are able to manage social data successfully whilst 70% of marketers across agency and client-side believe social media needs to be more rooted in data.
Econsultancy research director Linus Gregoriadis said: “Marketers are awash with social-related data coming from a range of marketing tools related to monitoring, managing and measuring social activity. The challenge is to make sense of that information in the context of broader marketing campaigns and business objectives.”
Meanwhile, in terms of social media measurement, just 28% of smaller companies and 42% of larger companies surveyed admitted they measure their performance against defined social media objectives.
Neil Morgan, senior director of digital marketing solutions at Adobe EMEA, said: “Social marketers are recognising that they cannot rely merely on results focused on fans, followers and top level sentiment, but need metrics and objectives with long-term and meaningful significance. Mature social media marketing is about customer segmentation, multichannel integration and business impact.”




Comments
Many smaller businesses
Many smaller businesses/brands are actually the ones taking it more seriously and often providing great case studies for how social can benefit the business. If you are a small, niche business without a strong brand reputation, social is a key channel for building a network of people and getting your name out there. Regardless of social signals surly this is enough or a reason for online cash loan businesses to have a social presence. Why on earth wouldn't a business what to be where their customers are? It is common sense. Too many businesses remain scared of getting involved.