The Nexus of Forces – social networking, mobile communications, the Cloud and information – will pressurise organisations to make fundamental changes in business processes.
That’s according to Gartner’s latest predictions for IT organisations and users for 2013 and beyond.
“Most industries will face massive changes during the period from 2013 through 2015. These changes will force fundamental shifts in business processes that will, in turn, further reshape those industries,” said Kimberly Harris-Ferrante, VP and distinguished analyst at Gartner.
“The social commons, mobile communications, Cloud computing and information will be especially important factors in driving even greater industry transformation, challenging existing business models and processes and opening up greater competitive and other threats.”
Gartner urged CIOs and IT and business leaders to use these predictions to develop strategies and address the requirements of a fast-changing business environment.
The top industry predictions are as follows:
- By 2016, three automakers will have announced concrete plans for upcoming automobile launches that will offer autonomous vehicle technology.
- By 2015, nontraditional money creation and exchange will enable 125 million more people to participate in the mainstream global economy.
- By 2016, patients will be harmed or placed at risk by a medical device security breach.
- By 2016, national governments will require institutions to surrender student records for a redesigned, cost-cutting curriculum based on big data analysis.
- By 2015, natural-language processing (NLP) use among large healthcare delivery organisations (HDOs) in English-speaking countries will quintuple, fueled by documentation, coding, quality reporting and research.
- By 2015, to avoid becoming simply transaction factories, successful payer organisations will turn to information integration as their competitive differentiator.
- By 2016, half of U.S. utility customers will have access to standardised energy usage data, but only 20% will use it.
- By year end 2014, pay-as-you-drive insurance will rise significantly to account for 10% of overall annual auto insurance premiums.
- By 2017, more than 50% of the media sold to advertisers by agencies will be priced based on performance.
- By 2014, less than 2% of consumers globally will adopt Near Field Communication (NFC)-based mobile payments.
- More than 50% of government shared-service organisations that provide Cloud services by 2015 will discontinue or downscale them by 2017.
- By 2015, 50% of Tier 1 consumer goods manufacturers will invest in technology startups to maintain access to emerging business-to-consumer (B2C) technology.
- Through 2014 enterprise software spend will increase by 25 % from current figures as a consequence of the proliferation of smart operational technology (OT).
- By 2016, at least 25% of discrete manufacturers will adopt 3D printing to produce parts for products they sell or service.
Harris-Ferrante added: “Many of the Nexus of Forces direct and indirect impacts, such as the need to respond to the pervasiveness of social networking and the mobile-device-driven consumerisation of IT, are being felt across virtually all industries.
“Others, including intensifying regulatory requirements, resulting in part from increasing reliance on Cloud computing and other 'open' IT delivery models, are industry-specific. But all these forces, and the changes in business processes they demand, present enterprise IT and business decision-makers with an extraordinarily difficult set of choices in the years to come.”