Analyst predicts surge in mobile Web 2.0 access

Posted by in Social CRM on Thu, 25/03/2010 - 15:11
Presence-enabled services such as Voice-over-IP and social media will drive demand for mobile access to Web 2.0 applications and services making the market almost quadruple in value to $18.8 billion by 2014, according to Jupiter Research.
 
Web 2.0 is defined as any web application that consumers use to generate, consume and interact with digital content, including social media, which covers offerings such as social networking sites, user-generated content and chat.

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