Following Microsoft’s recent news that SharePoint is now more compatible with non-Microsoft browsers, the software giant has revealed expansion to its CRM server.

In an interview with Delimiter, Microsoft Australia’s new director of its Dynamics Business, Thomas Gudman, explained that customers no longer need an end-to-end Microsoft approach to get value from Dynamics CRM.

He said: “We’re expanding our CRM server (and cloud service) to support more web browsers, specifically, Apple’s Safari, Google’s Chrome and Firefox.

“In addition, we’re taking a leadership position in enterprise mobility by supporting all the types of smartphones and tablets that are starting to pop up in the workplace with device native Dynamics CRM clients that can work online, or offline when disconnected from the internet.”

Gudman also spoke of the various factors changing the decision-making process for businesses looking to implement CRM, such as social and mobile; scalability and adaptability; IT infrastructure; price; and deployment flexibility (SaaS or on-premises).

To read the full interview, click here.