Social Media Week 2012: The ultimate social media guide

This week is Social Media Week with events taking place around the world. To celebrate, here is a guide to some of our best content on how businesses can use social media to engage with customers.

• Twitter: Ten tips for customer engagement
  
  
• Eight more ways Twitter could boost your business
  
  
• Social CRM: Should Pinterest pique your interest?
  
  
• The guide to social media etiquette for businesses
  
  
• Twitter: How to lose friends and alienate people
  
  
• How to optimise engagement and email marketing using Facebook
  
  
• How to create brand engagement on Twitter
  
  
• 10 ways to promote your business on LinkedIn
  
  
• How to drive customer engagement with Facebook Deals
  
  
• Google+ and your business: A major plus for the enterprise?
  
  
• 10 simple steps to engage customers using Facebook
  
  
• Social search is finally here - so how should you respond?