Data centres are increasingly becoming the strategic service hub for new enterprise ICT services, according to independent analyst Ovum, a trend being accelerated by the number of advanced Cloud services being offered by global carriers that demand increased investment.
In a new report, Ovum highlights how growing investment in data centres will pave the way for integration into a more comprehensive strategy boasting additional service layers and advanced services beyond the traditional network services as global carriers expand.
The findings indicate that while almost all global telcos are consolidating their data centres within their home regions, they are also expanding into new regions with a single major data centre location.
Mike Sapien, principal analyst, enterprise telecoms at the analyst, believes that as global carriers expand out of their traditional franchise regions to cater for their customers, they will adopt different strategies appropriate to the individual carrier’s capital available, service portfolio and propensity to partner.
He suggests this will “lead to different approaches as there are different customer targets, regional priorities and service portfolios for each of these global carriers.”
According to the report, as telcos expand into new regions, some will increase their investment into fewer premium data centres globally and upgrade the facilities that house their advanced Cloud services, while others will use third-party data centre operators to support their expansion.
Sapien adds: “This may seem like conflicting trends but it is all about focus and concentrating on fewer, higher quality data centres to provide global advanced and cloud-based ICT services.”
He continues: “The long-term prospects for global expansion are to start with one primary regional location and then expand incrementally to meet customer demand. It is also likely and prudent to invest where and when required based on country regulations or application performance reasons.”
The report also indicates that global telcos will have to develop a mix of ecosystem partners within each data centre and major region that is appropriate for the carrier’s service portfolio, so that they can adequately provide global availability of their respective advanced, cloud services.
Sapien suggests: “Some enterprise customers of the global carrier may be a potential partner either in sharing risk (e.g. SITA and Orange) or in providing related services to other non-carrier customers (e.g. storage services). This shows that there is room and a need for the global carriers to differentiate by developing their individual ecosystem of partners.”
Data centres are increasingly becoming the strategic service hub for new enterprise ICT services, according to independent analyst Ovum, a trend being accelerated by the number of advanced cloud services being offered by global carriers that require increased investment.
In a new report, Ovum highlights how growing investment in data centres will pave the way for integration into a more comprehensive strategy boasting additional service layers and advanced services beyond the traditional network services as global carriers expand.
Mike Sapien, principal analyst, enterprise telecoms at the analyst, believes that as global carriers expand out of their “traditional franchise regions” to cater for their customers, they will adopt different strategies appropriate to the individual carrier’s capital available, service portfolio and propensity to partner.
He suggests this will “lead to different approaches as there are different customer targets, regional priorities and service portfolios for each of these global carriers.”
