Marc Benioff's "damn good position"
- Salesforce.com is winning back customers from Oracle
- Cloud Computing has big role to play in call centres
- Salesforce.com is chalking up customer wins in the insurance market
- On premise rivals lack the transparency of Cloud vendors such as Salesforce.com
According to Salesforce.com CEO Marc Benioff, customers need to ask a very basic question: “As we all look forward to the economic recovery to come, each business has to ask, 'Do we want to spend the next five years creating better products, delivering better service, selling more, having higher productivity, being more successful and delighting our customers, or do we want to buy more software from Oracle, SAP, and Microsoft?',” he says.
“At the top level, you really have to look at the numbers. That's the number one thing,” he suggests. “During the [past] quarter we added approximately 3,900 net new paying customers, matching the pace we saw in the first quarter. Over the past 12 months we've added nearly 16,000 net new customers, to bring our total global community of customers to more than 63,000. This represents a year-over-year increase of 32%.”
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