03.27Social media marketing: Tips for success
Total views - 1158
09.59Vinay Iyer, SAP: Customer experience is beyond CRM
Total views - 3450
06.08
04.33Dr Jeff Tanner: Don't let social media create unsustainable service levels
Total views - 2574
04.59Christopher Morace, Jive Software: B2B firms can get social media value too!
Total views - 3063
03.40Erin Traudt, IDC: Social CRM is just the tip of the iceberg
Total views - 2821
04.00Ben Becker, United Airlines: Social CRM is the CRM we never got to!
Total views - 3106
05.46NetSuite's Zach Nelson: The topics setting the agenda in Cloud Computing
Total views - 1706
05.31The past, present and future of call centre outsourcing
Total views - 2430
38.33
