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Industry insightsRead more Industry insights
By The European Contact Centre and Customer Service Awards | 20th Jun 2019
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding contribution to the contact centre...
By The European Contact Centre and Customer Service Awards | 3rd May 2019
Hailed the greatest awards in the customer contact industry, the European Contact Centre and Customer Service Awards 2019 are now taking nominations...