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Events
Industry insights
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By Talkdesk | 20th May 2019
Talkdesk announces Talkdesk Agent Assist
Latest product launch from Talkdesk offers contact centers an innovative tool to reduce agent effort and improve customer experience quality through...
By Talkdesk | 15th May 2019
Talkdesk wins ICMI Global Contact Center Award
Award recognizes the provider with strongest commitment to improving customer experience through innovative solutions SAN FRANCISCO, May 15, 2019 —...
By The European Contact Centre and Customer Service Awards | 3rd May 2019
ECCCSAs 2019 are now open for entries
Hailed the greatest awards in the customer contact industry, the European Contact Centre and Customer Service Awards 2019 are now taking nominations...
By Talkdesk | 30th Apr 2019
Talkdesk innovations to power Via phone support
SAN FRANCISCO, April 30, 2019 — Talkdesk , the cloud contact center for innovative enterprises, today announced that Via, the leading provider and...
By eGain | 29th Apr 2019
eGain Makes Disruptive, Free Chatbot Offer
DX19 attendees will get a free, starter version of eGain’s omnichannel virtual assistant for Apple Business Chat, Facebook Messenger, SMS, and...
By Talkdesk | 24th Apr 2019
UK retailer David Phillips chooses Talkdesk
Largest furnishing and specialist services in U.K. to improve agent and customer satisfaction with move to Talkdesk flexible and reliable cloud...