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MyCustomer
21st Aug 2017
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Aim your content strategies at your real customer
18th Aug 2017
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Crack your CX strategy: 1 question you must ask
21st Aug 2017
0
Blog
The 5 types of employee that influence your CX
By
Colin Shaw
Founder & CEO
18th Aug 2017
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Identity: The missing piece of the CX puzzle?
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15th Aug 2017
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Walkers & Burger King: Lessons from their ad fails
14th Aug 2017
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The guide to customer surveys
How B2B customer surveys should differ from B2C
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CRM
What is CRM? The beginner's guide to CRM
Sales performance
12 steps to key account management portfolio...
Ecommerce
How have consumer shopping habits changed?
CRM
The big picture: How to build a CRM strategy
Ecommerce
Ecommerce information architecture: Key...
CRM
CRM metrics: What should you monitor and measure?
Hub
25th May 2017
GDPR: compliance and beyond
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Popular resources
10th Aug 2017
Webinar with Brian Solis: Employee engagement
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How to conduct successful mobile customer surveys
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New study benchmarks average sales practices
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How demographics + psychographics = more sales
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Infographic: How to improve agent engagement
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