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MyCustomer
22nd Jun 2018
What will Instagram's IGTV mean for marketers?
21st Jun 2018
6 ways to check your CRM is being used properly
21st Jun 2018
Time for a 'Total Social Media Care’ philosophy?
22nd Jun 2018
Blog
Why you shouldn't pay staff for delivering good CX
By
Forrester
Independent research and advisory firm
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14th Jun 2018
3 enterprise areas where AI can turn buzz into biz
14th Jun 2018
Why marketers' metrics are all wrong
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Technology
How to humanise the mobile customer journey
Technology
CRM lessons from Ikea
Technology
Anything for the customer: Why web self-service...
Technology
What Drives Customer Satisfaction?
Technology
Difference between market intelligence and...
Technology
Call Center - Cost Center or Profit Center?
Behavioural marketing
Understanding customer emotions
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