MyCustomer

Loyalty

14th Dec 2022

Don't panic! The CX advantages of a recession

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CX advantages of a recession: Closeup of Sad Woman

Engagement

13th Dec 2022

Meet 2022's customer experience trailblazers!

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trailblazers

Management

12th Dec 2022

Complexity is crushing healthcare CX

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Complex healthcare ruining patient experience: Nurse with Six Arms

Engagement

9th Dec 2022

MyCustomer’s 10 most popular articles of 2022

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Typewriter

Strategy

8th Dec 2022

BrewDog and the problem with purpose washing

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Brewdog

Engagement

8th Dec 2022

MyCustomer partners with Ei Evolution Academy

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Course

Loyalty

7th Dec 2022

The stats that shook the CX world in 2022

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Statistics

Engagement

6th Dec 2022

CX was never about just fighting fires

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Samantha Conyers

FIreman

Contact centres

5th Dec 2022

Is Frontier right to close its call centres?

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Frontier Airlines

Loyalty

2nd Dec 2022

Why it's time for brands to put loyalty on pause

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Pause

Engagement

1st Dec 2022

3 topics that shaped the CX world in 2022

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World

Engagement

30th Nov 2022

Does customer-centric culture fix quiet quitting?

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Quiet quitting

Technology

29th Nov 2022

Brands and consumers clash over the metaverse

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Man wearing VR goggles

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