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Voice of the Customer
24th May 2023
Why you need to be providing a global CX
by
Ricardo Saltz Gulko
Technology
23rd May 2023
Reimagining CX: Standard Chartered’s Wasim Mushtaq
by
Timothy Biddiscombe
Management
22nd May 2023
Cultivating change resilience: Part two
by
Lior Arussy and Ed Murphy
Management
19th May 2023
Why and how CX can deliver high quality revenue
by
Nikhil Datar
Management
18th May 2023
Why CCO and CDO collaboration is key to CX success
by
Ricardo Saltz Gulko
Voice of the Customer
17th May 2023
The challenges of travel customer experience
by
Evelyn Hamilton
Technology
16th May 2023
Email is more vital than ever to customer journeys
by
Ian Gibbs
Management
15th May 2023
Maximising the ROI of your CX programme
by
Rachel Williams
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Loyalty
12th May 2023
How to truly differentiate your CX programme
by
John Aves
Management
11th May 2023
CX consultancy use rises, despite 'The Big Con'
by
Rhys Fisher
Management
10th May 2023
Why most CX transformations continue to fail
by
Alex Mead
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Data
9th May 2023
The false economies of data team cost-cutting
by
Paul Laughlin
Whitepaper
Sponsored
Creating loyal customers starts with you
Engagement
5th May 2023
Why employee engagement is a growing CX concern
by
Neil Davey
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