MyCustomer

Engagement

3rd Aug 2022

What does it take to be CX Leader of the Year?

by

Winners

Management

2nd Aug 2022

Sony & Adidas named amongst service list of shame

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Thumbs down

Engagement

2nd Aug 2022

Engage22 & the opportunity to evolve CX with EX

by

Verint

Voice of the Customer

29th Jul 2022

Why your customer feedback data isn't actionable

by

Customer feedback

Engagement

28th Jul 2022

How to make CX the cornerstone of a merger

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Vodafone merger

Engagement

27th Jul 2022

Manufacturing needs a CX remodel

by

Manufacturing

Technology

26th Jul 2022

Contact centres close to breaking point

by

Phone anger

Technology

25th Jul 2022

Why we need a new way to look at CX technologies

by

Binoculars customer experience vision

Voice of the Customer

21st Jul 2022

Help! My NPS is failing! What should I do?

by

Help

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