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MyCustomer
Technology
31st Mar 2023
Disjointed digitisation damaging customer support
by
Rhys Fisher
Ebook
Sponsored
Customer vulnerability: Guidance to practice
Ebook
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How to enter CX Leader of the Year 2023
Engagement
30th Mar 2023
CX Leader of the Year open for applications
by
Neil Davey
Voice of the Customer
29th Mar 2023
How Ticketmaster can improve customer experiences
by
Kerstin Young
Loyalty
28th Mar 2023
CX strategy: How to create a customer hierarchy
by
Jim Tincher
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2
Engagement
27th Mar 2023
CX leaders bullish about budgets - MyC research
by
Neil Davey
Research
Sponsored
CX leadership in an uncertain ecomomy
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Management
24th Mar 2023
Rise in violence and abuse towards service staff
by
Rhys Fisher
Engagement
23rd Mar 2023
Have brands given up trying to improve CSAT?
by
Colin Shaw
Data
21st Mar 2023
Football & finance: AI will be the compliance VAR
by
Morris Pentel
Engagement
20th Mar 2023
The myth of CX ROI that costs companies millions
by
John Sills
Engagement
17th Mar 2023
Revealed: The 5 factors harming agent experience
by
Nicole Kyle
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1
Loyalty
15th Mar 2023
Will Boots' loyalty programme changes be popular?
by
Neil Davey
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