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MyCustomer
CRM
10th Feb 2023
How to select a CRM consultant
by
Neil Davey
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5
Loyalty
9th Feb 2023
How a CX transformation can save Southwest
by
Liliana Petrova
CRM
9th Feb 2023
How to build a CRM strategy
by
Neil Davey
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2
Strategy
8th Feb 2023
Reimagining CX: Women in CX's Emily Stevenson
by
Timothy Biddiscombe
Technology
7th Feb 2023
Poor digital help forcing customers back to phones
by
Rhys Fisher
Loyalty
7th Feb 2023
7 questions that only 10% of CX leaders can answer
by
Colin Shaw
Engagement
6th Feb 2023
How CX leaders help other teams hit their targets
by
Michelle Spaul
Channels
3rd Feb 2023
How ChatGPT helps service teams - in its own words
by
Chat GPT
Advertisement
Channels
1st Feb 2023
How to conquer self-service scepticism
by
Astha Maheshwari
Engagement
31st Jan 2023
Elearning course will solve practical CX problems
by
Neil Davey
Engagement
30th Jan 2023
Five steps to avoiding B2B CX failure in 2023
by
Maurice Fitzgerald
Ebook
Sponsored
How Foot Locker created personalised experiences
Loyalty
27th Jan 2023
Companies never read feedback, customers complain
by
Rhys Fisher
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2
Data
26th Jan 2023
"Be happy being the minority voice in the room"
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