MyCustomer

Engagement

9th Dec 2022

MyCustomer’s 10 most popular articles of 2022

by

Typewriter

Strategy

8th Dec 2022

BrewDog and the problem with purpose washing

by

Brewdog

Engagement

8th Dec 2022

MyCustomer partners with Ei Evolution Academy

by

Course

Loyalty

7th Dec 2022

The stats that shook the CX world in 2022

by

Statistics

Engagement

6th Dec 2022

CX was never about just fighting fires

by

Samantha Conyers

FIreman

Contact centres

5th Dec 2022

Is Frontier right to close its call centres?

by

Frontier Airlines

Loyalty

2nd Dec 2022

Why it's time for brands to put loyalty on pause

by

Pause

Engagement

1st Dec 2022

3 topics that shaped the CX world in 2022

by

World

Engagement

30th Nov 2022

Does customer-centric culture fix quiet quitting?

by

Quiet quitting

Technology

29th Nov 2022

Brands and consumers clash over the metaverse

by

Man wearing VR goggles

Management

28th Nov 2022

There are only 3.5 ways CX leaders can cut costs!

by

Maurice Fitzgerald

Money cut

Engagement

25th Nov 2022

What should be in CX leaders' 2023 budgets?

by

CX ROI money

Data

24th Nov 2022

Why age demographics are next to useless in CX

by

Age demographics

Pages