MyCustomer

Technology

15th Dec 2022

Is technology a CX superdrug or a placebo?

by

Hand Picking Up Pills

Loyalty

14th Dec 2022

Don't panic! The CX advantages of a recession

by

CX advantages of a recession: Closeup of Sad Woman

Engagement

13th Dec 2022

Meet 2022's customer experience trailblazers!

by

trailblazers

Management

12th Dec 2022

Complexity is crushing healthcare CX

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Complex healthcare ruining patient experience: Nurse with Six Arms

Engagement

9th Dec 2022

MyCustomer’s 10 most popular articles of 2022

by

Typewriter

Strategy

8th Dec 2022

BrewDog and the problem with purpose washing

by

Brewdog

Engagement

8th Dec 2022

MyCustomer partners with Ei Evolution Academy

by

Course

Loyalty

7th Dec 2022

The stats that shook the CX world in 2022

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Statistics

Engagement

6th Dec 2022

CX was never about just fighting fires

by

Samantha Conyers

FIreman

Contact centres

5th Dec 2022

Is Frontier right to close its call centres?

by

Frontier Airlines

Loyalty

2nd Dec 2022

Why it's time for brands to put loyalty on pause

by

Pause

Engagement

1st Dec 2022

3 topics that shaped the CX world in 2022

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World

Engagement

30th Nov 2022

Does customer-centric culture fix quiet quitting?

by

Quiet quitting

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