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MyCustomer
Technology
29th Nov 2022
Brands and consumers clash over the metaverse
by
Rhys Fisher
Management
28th Nov 2022
There are only 3.5 ways CX leaders can cut costs!
by
Maurice Fitzgerald
Engagement
25th Nov 2022
What should be in CX leaders' 2023 budgets?
by
Neil Davey
Data
24th Nov 2022
Why age demographics are next to useless in CX
by
Suzanne Steele
Engagement
23rd Nov 2022
The best customer experience books of 2022
by
Ricardo Saltz Gulko
Data
22nd Nov 2022
Reimagining CX: Virgin Red's Dave Robinson
by
Timothy Biddiscombe
Technology
21st Nov 2022
Brands overhauling outdated CX data strategies
by
Rhys Fisher
Data
18th Nov 2022
Will this new CX metric replace NPS?
by
Neil Davey
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CRM-powered evangelism for marketing, sales & CX
Engagement
17th Nov 2022
How Spring is taking the stress out of homebuying
by
Christopher Brooks
Data
16th Nov 2022
The data that secured CX programme support at Dow
by
Jim Tincher
Loyalty
14th Nov 2022
Customer trust tumbling amidst economic turmoil
by
Rhys Fisher
Engagement
14th Nov 2022
How Primark's digital shift could harm its CX
by
Neil Davey
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2
Engagement
11th Nov 2022
"Focus on small wins not big wins for CX success"
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