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MYC
State of the Contact Center: Decoding AI's Influence
Check out our latest webinar, where are our panel explores AI's impact on customer service, contact centres and shaping the future agent.
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Returning for 2023, our latest sessions will see a selection of noted customer experience leaders and commentators exploring and unpacking some of the most pressing CX trends affecting leaders today. Amongst our guests are author Matt Watkinson, CEO of the Institute of Customer Service Jo Causon, CX experts Alex Mead and Graham Hill, and many more. New sessions announced throughout the rest of the year.
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