Voice of the Customer

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Featured brands

Behind every customer data point is a person. Behind every business decision is a person. And because every person is unique the first customer we figure out is you. Forsta is the new frontier of customer experience and research technology — a...

InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees. The company's cloud-native XI Platform is engineered with data...

We've been capturing mobile data since before the first iPad was born. Intouch was founded in 1992 and was the first market research company to develop kiosks to collect mobile electronic data in the field. Originally, a lot of people knew us as "...

iPerceptions is a leading digital customer research company that is evolving digital analytics, enriching marketing technologies and improving customer experience for over 1,500 brands across 80 countries.

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Acxiom ® is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader...

We are a boutique insight agency, delivering bespoke global VOC programmes built on cutting edge technology. We allow you to listen to and understand your customers, prospects and lost customers. Since 2007 we’ve been delivering insights that really...

Critizr is Europe's leading Feedback Management platform for retail (location-based businesses). Founded in France in 2012, the Critizr solution is today used in 25 countries by over 100 of Europe's biggest companies across 20 different sectors...

Medallia’s mission is simple: to create a world where companies are loved by customers and employees alike. Hundreds of the world’s best-loved brands trust Medallia Experience Cloud™, a software-as-a-service platform, to help them capture feedback...

Qualtrics is the industry-leading provider of Online Survey Software. See how we can help you build an online survey.

Rant & Rave provides customer engagement solutions with a difference. Created with the belief that fundamentally brands and consumers want the same thing – to deliver and receive great service – half of the FTSE rely on the Rant & Rave...

Lots of companies can help you capture Voice Of the Customer (VOC) insights, but the ResponseTek Listening Platform sets VOC free throughout your enterprise. We connect you to your target customers – on their terms, so you can engage in...

With more than a decade of practical experience and best practices research built-in to our products and services, Satmetrix delivers customer experience management success. Satmetrix not only helps organizations manage the customer experience, but...

Hi. We’re Trustpilot — a leading online collaboration platform. In these times of distrust, our mission to be a universal symbol of trust has never been more important. We’re a place where everyone’s voice can be heard and consumers and companies...

At Usabilla, we believe that by knowing exactly what customers value, companies can build thriving digital platforms that not only drive results but outlast change. We empower brands like KLM, Tommy Hilfiger, and Toyota to become truly customer-...

Wizu is the latest innovative product from Fusion Software. We are a UK based company who specialize in the development of innovative solutions in the voice of the customer/ feedback sector. Fusion Software are the makers of Wizu. We were...