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Suppliers offering web analytics, social media monitoring, customer journey analytics, business intelligence, speech analytics and text analytics tools.
A list of some of the best customer experience management and customer service training and consultancy providers from around the world.
Suppliers providing helpdesk, cloud contact centre, unifed communications, social customer service, speech analytics and all contact centre-related solutions.
Ranging from small-business and industry-specific tools to enterprise-centric solutions and full-suite customer relationship management platforms.
Browse the providers offering full end-to-end customer experience platforms and customer journey mapping tools, customer journey analytics and CX in the cloud.
Customer success tools that connect customer data, provide actionable insights and drive customer actions for customer success teams.
Suppliers of platforms to collect, organise and activate first-, second- and third-party data from any source, and customer data platform (CDP) providers.
Providers of customer service self-service tools, including chatbots, live chat, messenger apps, FAQ and support ticket solutions.
Providers of customer survey, social media monitoring, market research, Voice of the Customer (VoC) and in-the-moment customer feedback tools.