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Analytics icon

Suppliers offering web analytics, social media monitoring, customer journey analytics, business intelligence, speech analytics and text analytics tools.

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Consultancy icon

A list of some of the best customer experience management and customer service consultancy providers from around the world.

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Contact centre solutions icon

Suppliers providing helpdesk, cloud contact centre, unifed communications, social customer service, speech analytics and all contact centre-related solutions.

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CRM icon

Ranging from small-business and industry-specific tools to enterprise-centric solutions and full-suite customer relationship management platforms.

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Customer experience icon

Browse the providers offering full end-to-end customer experience platforms and customer journey mapping tools, customer journey analytics and CX in the cloud.

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Customer success software icon

Customer success tools that connect customer data, provide actionable insights and drive customer actions for customer success teams.

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Data management platforms icon

Suppliers of platforms to collect, organise and activate first-, second- and third-party data from any source, and customer data platform (CDP) providers.

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Self service icon

Providers of customer service self-service tools, including chatbots, live chat, messenger apps, FAQ and support ticket solutions.

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Voice of the Customer icon

Providers of customer survey, social media monitoring, market research, Voice of the Customer (VoC) and in-the-moment customer feedback tools.

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