15th Nov 2019
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14th Nov 2019
According to SurveyMonkey, 98% of Fortune 500 companies use its service (1). While this is a fairly simple and inexpensive way to collect...
14th Nov 2019
Martin Ellingham, business leader, Aptean Respond, explains why bringing complaints out of the back office and to the forefront is crucial...
14th Nov 2019
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Sound is an important part of user experience design which most UX designers tend to overlook. You can’t really blame them either. Unsplash...
13th Nov 2019
What Does Content and Ad Review Have in Common with Customer Service? Content review is a topical subject these days. We have witnessed...
13th Nov 2019
12th Nov 2019
Blog
By Independent research and advisory firm
11th Nov 2019
Blog
By Independent research and advisory firm