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Blog
By
Forrester
Independent research and advisory firm
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Seamless communication strategies hold the key behind successful customer retainment and expansion of your market. It is necessary to come...
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According to Accenture’s 2016 UK Financial Services Customer Survey , customer trust levels have lowered in recent years across multiple...
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Customer service is the most important factor that can affect a company's reputation . The way your employees relate with your customers,...
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Far too often, today’s business leaders make the mistake of failing to differentiate between their prospects and their customers. Such...
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