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Community
Blogs
7th Oct 2018
Blog
Unlock the benefits of voice in customer service
By
Diabolocom
Frédéric Durand, founder and CEO
5th Oct 2018
Blog
Contact Centre Cloud Formations
By
Danny Singer
Chief Executive
5th Oct 2018
Blog
Customers at the heart of leadership
By
Helen Green
Leadership Collaborator
3rd Oct 2018
Blog
How to build a contact centre Statement of Work
By
BlueOceanContactCenters
2nd Oct 2018
Blog
How do you build a customer-centric oganisation?
By
Damian Kernahan
2nd Oct 2018
Blog
How Conversation Bots Slash B2B Sales Cycles
By
Pankaj Malviya
Founder and CEO of Conversy
1st Oct 2018
Blog
Tuning your customer service to run like a Porsche
By
Paul Hardy
Chief Innovation Office - EMEA
1st Oct 2018
Blog
Ways to expect the unexpected this holiday season
By
Iain Banks
Regional VP International Markets
Advertisement
1st Oct 2018
Blog
The National Customer Service Week checklist
By
Elaine Roche
Head of Customer Success
1st Oct 2018
Blog
How To Measure Customer Emotions
By
Colin Shaw
Founder & CEO
28th Sep 2018
Blog
How video can boost customer engagement
By
SherrieCampbell
28th Sep 2018
1
Blog
The price is right – or is it?
By
Geoff Land
Managing Director
28th Sep 2018
Blog
CX: The battleground for retailers' futures
By
Oliver Guy Software AG
Global Industry Director at Software AG
27th Sep 2018
Blog
Sky’s The Limit on Failing Telephony CX
By
Imoyse
Sales Director
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