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Blogs
Big data
15th Feb 2023
Helping your customers towards a safer internet
by
ElementalCoSec
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Culture
15th Feb 2023
How to speak the c-suite’s language to promote CX
by
Simon Fraser
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CX job of the week
14th Feb 2023
CX job of the week: Volvo
by
Rhys Fisher
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Customer Data Platforms
9th Feb 2023
Data should be at the heart of customer experience
by
Katherine Somers
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Customer journey
9th Feb 2023
Protect your brand from a creaking supply chain
by
Simon Fraser
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Ecommerce
8th Feb 2023
The chemistry of great CX: Great recommendations
by
Nicolas Darveau-Garneau,
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Customer success
8th Feb 2023
Customer service isn't just a job, it’s a career
by
Mark Townsend
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Analytics
7th Feb 2023
Elephants and the customer experience
by
Jim Davies
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Customer journey
7th Feb 2023
The benefits of an effective omnichannel strategy
by
Ablanos
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CX job of the week
7th Feb 2023
CX job of the week: Aegon
by
Rhys Fisher
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Customer emotion
6th Feb 2023
How customers are coping in difficult times
by
Simon Fraser
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Customer experience management
6th Feb 2023
Open insurance and its role in CX's evolution
by
Chris Devey
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Analytics
3rd Feb 2023
Securing loyalty should start with data insights
by
MartinSquires
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Artificial intelligence
2nd Feb 2023
ChatGPT, GPT-3 & your conversational AI solution
by
Mandy Reed
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