eGain Solve for Cisco™ helps Cisco deliver a connected digital experience with AI knowledge, proactive digital engagement and connected analytics...
Customer Service is Part of the Customer Experience Alterian at Utility Week Live 2017 Posted by Simon James, Alterian I attended Utility Week Live...
92% say customer experience can be linked to revenue Just 47% say their contact centre meets their needs as a customer Only 29% strongly agree they...

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Adobe logo
Adobe is changing the world though digital experiences. We help our customers develop and...
Alterian v2
Alterian is a leading provider of cross-channel campaign and real time interaction...
Bronto Logo
Bronto Software, a NetSuite company (NYSE: N), provides a cloud-based commerce marketing...
CallidusCloud
CallidusCloud is the global leader in cloud-based sales, marketing, learning, and...
CMlogo
Comarch is an international software house with a full portfolio of IT products and...
Confirmit
Confirmit enables organisations to develop and implement Voice of the Customer, Voice of...
FR logo
ForgeRock® is the digital identity management company transforming the way organisations...
Genesys logo
Genesys® powers 25 billion of the world’s best customer experiences each year. Our...
Greenlight logo
We make growth happen! We bring our clients the thinking, skills, technology and thirst...
HTK logo
Since 1996, we’ve been helping businesses make better use of their data to deliver more...
IBM logo
To compete in a world where consumers expect to be treated as individuals, customers want...
IBM Watson logo
IBM is a globally integrated enterprise operating in over 170 countries. Today IBM UK has...
Microsoft logo
Microsoft Dynamics offers a full range of software focused on delivering business...
Rant Rave Logo
Rant & Rave provides customer engagement solutions with a difference. Created with...
redk
At redk, we work to establish long-term relationships. We want to add value to your...
Royal Mail Logo PNG
Royal Mail Data Services is the specialist data business of Royal Mail Group. We’re...
SAP logo
As the market leader in enterprise application software, SAP is at the center of today’s...
SDL
SDL brings your brand to the world, and the world to your brand. We untangle the...
Sugar
SugarCRM enables businesses to create extraordinary customer relationships with the most...
Touchstone CRM
TouchstoneCRM deliver CRM consultancy and software services designed to make sure you get...
WC
As a leading global provider of hosted customer contact centre and unified communications...
ZD
At Zendesk, our goal is to help bring companies and their customers closer together. We...