Final call for entries for Contact Centre Awards

19th Feb 2020

The CCMA UK (Call Centre Management Association) announces that nominations for the 25th UK National Contact Centre Awards close at the end of this week.

UK-based contact centres can enter for free by registering on the Awards website at up until midnight on 21st February 2020.

The Awards culminate in a Gala Dinner to be held at The Brewery in London on Tuesday 12th May, which will be attended by over 750 leading figures from the contact centre and customer service industry.

Ann-Marie Stagg, CEO of the CCMA, said, “Every year we bring together the cream of the contact centre industry in the shape of the awards nominees, the judges, and other leading industry figures. As a nominee, attending is a great way to reward key people, entertain clients, or network. But you have to enter first!”

Once all entries are submitted, Ann-Marie and her team of experienced judges drawn from leading industry figures will choose the shortlisted entrants, who will be notified in early March.

A unique and important part of the UK National Contact Centre Awards is that every shortlisted nominee has a face-to-face interview to share key achievements over the last 12 months.

“We will be on the road for about 6 weeks,” said Ann-Marie. “It’s a big commitment from our judges, all of whom are volunteers working within our industry. It also requires a commitment from nominees and their teams in terms of preparation time. These are not easy awards to win – which makes them all the more special.”

Whether a company is entering individuals, teams or programmes, the UK National Contact Centre Awards are a great way to raise profile, measure performance against the best in the industry, differentiate the business with positive PR, and ultimately celebrate success.

It’s free to enter and anyone can make as many nominations as they like (and even nominate themselves). UK-based contact centres can enter by downloading the forms on the Awards website.

For more information about the awards and to enter, go to

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