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CX job vacancy of the week: Mindspace

13th Dec 2019
Editor MyCustomer
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Looking for your next step in the world of customer experience? Every week, MyCustomer scours the internet to find the latest CX job vacancies, highlighting the best opportunities currently being advertised.

This week: Director of Customer Experience, Mindspace (based in London, UK).

Mindspace is a rapidly-growing global provider of inspiring coworking and flexible office space for teams of all sizes. Our community consists of enterprise companies and established startups, as well as small businesses, entrepreneurs and creative freelancers.

Main responsibilities:

  • Lead and manage Community Managers globally
  • Deliver high standards of customer excellence across all touch points 
  • Assist with hiring roles within the market for the local Community Team
  • Ability to identify, scale, and communicate best practices within the Community Department.
  • Act as an additional resource to Community Managers, providing an extra layer of mentor-ship and assistance 
  • Identify, build and manage strategic relationships with key stakeholders
  • Ensure buildings are fully operational and processes are running smoothly.

Requirements:

This full-time position is based in Israel/London. The Director of Customer Experience is responsible for providing hospitality, customer service, and business operations solutions for Enterprise clients. The ideal candidate must have a passion for delivering a first-class service and a desire to exceed member expectations, with the ability to multitask and a willingness to handle matters both big and small. 

For further information and to submit an application visit the Mindspace jobs board

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