This week in CX: Ikea, Nike and Samsung
Related content
James Dodkins is a Customer Experience (CX) Evangelist at Pegasystems and a multi-award winning expert on customer service. He is also a two time #1 Best Selling Author and the Ex-host of Amazon Prime’s weekly topical CX show, ‘This Week In CX’.
In his role at Pegasystems, James researches the mindsets, principals...
Read more from James Dodkins
Replies (0)
Please login or register to join the discussion.
There are currently no replies, be the first to post a reply.