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Ten customer service quotes to inspire you

21st Mar 2014
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The most successful businesses have one thing in common – amazing customer service! And if you follow NewVoiceMedia on Twitter, you may have noticed some of the legendary customer service quotes we’ve been posting.

Here’s a collection of 10 of the best quotes that you may find useful and inspiring:

“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends” – Jeff Bezos, CEO,

“Good customer service costs less than bad customer service” – Sally Gronow, Welsh Water

“Your most unhappy customers are your greatest source of learning” – Bill Gates

“The purpose of a business is to create a customer who creates customers” – Shiv Singh

“It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages” – Henry Ford

“The customer experience is the next competitive battleground” – Jerry Gregoire, CIO, Dell Computers

“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong” – Donald Porter, British Airways

“There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!” – Ben Cohen, Ben & Jerry’s

“The more you engage with customers the clearer things become and the easier it is to determine what you should be doing” – John Russell, Harley Davidson                                                                                                                                  

“Being on par in terms of price and quality only gets you into the game. Service wins the game” – Tony Allesandra

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