Webinar: Get started with journey orchestration
The European Customer Experience Organization (ECXO) in partnership with MyCustomer presents 'Getting Started with Journey Orchestration', a webinar hosted by customer experience and marketing luminary Dr. Graham Hill.
Graham Hill has over 30-years experience as a consultant, interim and director in the telecoms, financial services and other industries. Currently, he is advising a major UK telco on how to develop its machine learning, interaction personalisation and journey orchestration capabilities, as part of a multi-million pound digital transformation programme. Graham is a Director at Optima Partners and is also a senior adviser for the ECXO.
Five things attendees will learn...
- The state of CX today... It's not as rosy as you think.
- Why CX has evolved to Journey Orchestration.
- How Journey Orchestration puts the customer back into CX.
- How to implement Journey Orchestration in 90 days.
5. What's next after Journey Orchestration
When: Dec 1, 2021 5PM CET, 4PM GMT. Register in advance for this open access webinar by joining the European Customer Experience Organization with free open access to the community: https://lnkd.in/dSf_XU7
Or register directly in advance for this amazing webinar: https://lnkd.in/dhXyAmzf
*Important Note for your data protection: When you subscribe using the zoom link here, you are also subscribing to our monthly newsletter, and you will receive an invitation to join the ECXO.
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