Share this content


Minor but repeated mistakes are undermining our customers’ experience.

Didn't find your answer?

Our customer satisfaction scores are the highest ever but complaints are also growing and our inability to deliver a great level of service every time is undermining all the great things we do every day.

Does anyone have any ideas for improving consistency?

Replies (0)

Please login or register to join the discussion.

There are currently no replies, be the first to post a reply.

Share this content

Related posts