It was the last day that some people say "Happy New Year" yesterday (6th Jan is Epiphany!).
We put together a Happy New Year message video (& Xmas message) video, which pulls together some of our favourite inspirational messages for businesses in 2016. Some old, some very new.
Take a look and share what's your favourite quote that you might use with you staff or clients?
Here's one to get you started!
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My personal favourite is 'the problem is not the problem; your attitude about the problem is the problem'
The source? Captain Jack Sparrow!
My personal favourite is 'the problem is not the problem; your attitude about the problem is the problem'
The source? Captain Jack Sparrow!
Rusty Nail - love it!! Come on guys there must be more to inspire us all during this cold, wet January!
So many Rob, that I've even put together a free booklet for my clients with about 600 quotes. But some of my favourites (apart from all the common "Gandhi/Walton/Tom Peters" ones) are:
If we don't take care of our customers, someone else sure will.
Customer complaints are the lessons in the School of Hard Knocks.
Our customers should have no reason to do business with our competitors. No reason at all.
No customer can be worse than no customer.
Customers aren’t the most important thing in life, but they are reasonably close to oxygen on the "gotta have it" scale. (Adapted from Zig Ziglar.)
Wayne Calloway Chief Executive of Pepsi, once remarked, “If it ain’t broke, fix it anyway!” Good advice.
“A man who wants to lead the orchestra must turn his back on the crowd.” In customer care, you simply cannot have a need to always be the centre of attention.
A great selection thanks. I agree with most of them except the "No customer can be worse than no customer"!
I think it's important (at least in consultancy) to choose your customers/clients carefully. Life is too short to have one customer sucking the life out of you and taking a disproportionate amount of your time vs your other clients who deserve your attention.
A great client/customer - supplier relationship should feel more like a 'partnership' - with a vested interest in each others mutual success - what do you think?
"The most difficult thing is the decision to act, the rest is merely tenacity." Amelia Earhart
