Brought to you by
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Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in...

E-book: Five Ways Leading Brands Use AI

6th Oct 2023
Brought to you by
genesys logo
Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in...

For years, artificial intelligence (AI) has been touted to handle many issues with customer experience and organizational efficiency. There truly are countless ways to use AI to improve customer service and experience.

If you’ve ever wondered where to start or how to maximise the value of AI capabilities, you’re not alone.

Download the ebook to learn how five brands use AI to:

  • Increase customer and employee satisfaction, as well as productivity
  • Reduce cost to serve and improve efficiency
  • Transform contact centres into care centres