eGain CEO to keynote at the KMWorld Connect Conference 2021

3rd Nov 2021
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Sunnyvale, CA [November 2, 2021): eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that CEO Ashu Roy will deliver a keynote at the KMWorld Connect Conference 2021 on the missing ingredient in digital transformation of customer engagement.

At the keynote, Mr. Roy, along with a senior IT leader from one of eGain’s federal agency partners, will discuss the importance of knowledge and how it is a foundational requirement for success in digital transformation initiatives.

A Diamond Sponsor at the conference, eGain will also showcase its rich capabilities for knowledge-powered digital customer engagement, discuss best practices, and share at-scale client success stories at its booth. 


Keynote details

Title: Knowledge Hub—The Secret Ingredient in Digital Transformation of Customer Engagement

Date: November 16, 2021

Time: 11:45 am EST


More information

KMWorld Connect Conference 2021:

Keynote abstract:

Sponsor page (eGain virtual booth):

eGain Knowledge Hub:

eGain Digital Customer Engagement™ Suite:

eGain Innovation in 30 Days™:


About eGain

Our knowledge-powered customer engagement software automates digital-first, omnichannel experiences for global brands. Infused with AI and analytics, eGain’s top-rated cloud platform enables effortless customer journeys with virtual assistance, customer self-service, and modern agent tools. To learn more, visit